Knowledgebase: Billing Info
Pay Your Invoice
Posted by H9 Admin on 09 October 2014 02:52 PM

You can view and pay all of your invoices right from your Customer Area.

View Your Invoices

To view your invoices:

  1. Log in to your Customer Area here:

  2. Click My Invoices, in the Account & Billing section​

  3. Click the View Invoice button adjacent to the invoice you want to view

    View your invoice

Pay Your Invoice

To pay an open invoice:

  1. While logged into your Customer Area click My Invoices from the Account & Billing section

  2. Click the invoice number, to the left of the invoice you'd like to pay

  3. Select your payment method from the dropdown menu on the right-hand side

  4. Continue and finish the payment process

If you need assistance with paying your invoice or have questions about the suspension of your account please email us at

Payment Options

For payment with credit cards, you have two options: Credit Card (one-time) or Credit Card (Recurring).

Credit Card (one-time) means you can pay this one invoice and your credit card number will not be stored. Thus, there will be no future automatic charges. Paying with this will also delete any previous recurring profile you had; thus it will stop future automatic charges.

Credit Card (Recurring) means that a payment profile will be setup for you in our payment gateway once you pay. Then, for all your future due dates, that card will get automatically charged for invoices. If you later decide you no longer want auto-billing, you need to email You will not be able to disable the auto-billing from your end.

To pay via PayPal, make sure the payment method is set to PayPal. You can hit the "PayPal checkout" button to make an instant payment. Hit the "PayPal subscribe" button to start a subscription. (A subscription is you telling your PayPal account to send us money every pay cycle.) If there is no "PayPal subscribe" button available, then your invoice is too old to start one, and your subsequent payments will always be late. So, wait until your next invoice with us and start one then.

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