RESELLER CENTRAL STARTUP GUIDE
The first thing to do is login to Reseller Central and create a new
package as your main domain is not yet added to a server. Once you
create a package with the necessary limits for your main domain you
can begin creatin...
UPGRADE OR DOWNGRADE VIA YOUR CUSTOMER AREA
It's easy to upgrade or downgrade your hosting plan right from your
Customer Area. For example, if you are on a Shared Tiny plan you can
upgrade to a Shared Medium plan from your Customer Area dashboard, or
...
This article takes you through a step-by-step guide on configuring
your Email Account with us on Microsoft Outlook 2016.
NOTE: Before you set up your Outlook 2016 to receive your mail, make
sure you have already created an email address in cPanel
[https...
BLACKBERRY SETUP
_Using email in blackberry devices require subscribing to BlackBerry
email service through your wireless provider. Please contact your
wireless provider if you experience issues sending or receiving
emails._
SETTING UP EMAIL FOR BLACKB...
NOTE: Before you set up your macOS to receive your mail, make sure you
have already created an email address. If you haven't created them,
please check this article, Create Email Account
[https://support.hostnine.com/index.php?/Knowledgebase/Article/View/...
Before you set up your Thunderbird to receive your mail, you will need
to follow the steps in this article, Set Up an Email Address
[https://support.hostnine.com/index.php?/Knowledgebase/Article/View/272/7/set-up-an-email-address],
to make sure you've add...
BEFORE WE BEGIN:
* Make sure that your email address has been added to your cPanel.
To add an email account to your cPanel, please follow the instructions
in the article Set Up an Email Address
[https://support.hostnine.com/index.php?/Knowledgebase/A...
CONFIGURE MICROSOFT OUTLOOK 2003
This article assumes that you have already created an email address in
cPanel.
* Open Microsoft Outlook 2003
* Select TOOLS and click on E-MAIL ACCOUNTS...
* Click ADD AN E-MAIL ACCOUNT under E-MAIL, and then clic...
This article assumes that you have already created an email address in
cPanel.
* Open Outlook 2007
* Select the TOOLS menu and click ACCOUNT SETTINGS
* Select E-MAIL under ACCOUNT SETTINGS and click NEW
* Under the CHOOSE E-MAIL SERVICE menu, se...
CONFIGURE MICROSOFT OUTLOOK 2010
This article assumes that you have already created an email address.
* Open Microsoft Outlook 2010
* Select ADD ACCOUNT under the FILE menu
* Select MANUALLY CONFIGURE SERVER SETTINGS OR ADDITIONAL SERVER
TYPES a...
This article takes you through a step-by-step guide on configuring
your email account with us on Microsoft Outlook 2019.
NOTE: Before you set up your Outlook 2019 to receive your mail, make
sure you have already created an email address in cPanel.
[http...
This article is your guide on configuring your email account with us
on Microsoft Outlook 365.
NOTE: Before you set up your Outlook 365 to receive your mail, make
sure you have already created an email address in cPanel
[https://support.hostnine.com/ind...
Q. How do I renew my domains?
A. Login to your billing account
[https://secure.hostnine.com/clientarea.php] and click MY INVOICES
under ACCOUNT & BILLING. The next step requires you to click VIEW
INVOICE next to the domain renewal invoice. Once the inv...
G SUITE MAIL SETUP
* Access the Admin Console
[http://support.hostnine.com/admin.google.com]
* Read and Accept the Terms of Service
* Verify the domain
* Click START SETUP or VERIFY DOMAIN in the Admin Console
* Click BEGIN VERIFICATION in the ...
WHY USE A MAIL FETCHER VERSUS AN EMAIL FORWARDER?
Forwarded emails has the tendency to cause blacklisting with email
providers, and forwarders will cause your emails to be marked as spam.
In addition, blacklisting also causes the originating server's sen...
HostNine recommends using WinMTR freeware to generate a TRACEROUTE to
send to HostNine; this solution is perfect for PCs. For directions on
how to use WinMTR, please see the following article:
* How to Use WinMTR
[https://support.hostnine.com/index.ph...
TRACEROUTE is a utility that records the route between your computer
and your HostNine server. It also displays the amount of time each hop
takes. If you cannot reach your site, a TRACEROUTE will help us
determine the issue.
To run TRACEROUTE on a Mac, ...
Many people have questions about media streaming support for their
sites. Unless you have a Dedicated Server, HostNine supports only HTTP
streaming which is only available on RealPlayer, QuickTime and Windows
Media Player.
Once media files are encoded, ...
THINGS TO KEEP IN MIND
While it is best practice to always use the most recent version of
PHP, it is important to check the compatibility of your site against
new versions of PHP before upgrading. Sites built with WordPress can
use the PHP Compatibility ...
CONTACTS can only receives email notifications for specified types of
emails, and cannot login to the billing account. SUB-ACCOUNTS receive
email notifications for specified types of emails, can login to the
billing account, and can only access what permi...
NEED TO REPORT COPYRIGHT INFRINGEMENT?
We at HostNine have a strict policy to respond to clear notices of
copyright infringement.
The United States Digital Millennium Copyright Act (DMCA) defines a
detailed procedure that must be followed concerning al...
HostNine recommends that you use WinMTR to run traceroute and ping on
a domain with a single tool. WinMTR is available in 32 bit and 64 bit
editions and is compatible with Windows XP, Windows Vista and Windows
7.
* Download WinMTR [http://winmtr.net/d...
Improving Magento performance is at the top of the list for most
professional Magento developers. There's no doubt that enhancing the
speed at which Magento performs can only be good for business.
One of the most important enhancements you can make ...
This guide will walk you through installing LMD (Linux Malware
Detect) on your VPS/Dedicated server
You will need to be logged in as ROOT to the server over SSH.
Let's create a temporary directory and navigate into it, followed by
downloading the...
KMAIL SETUP
To set up KMail, you will need to know your incoming and outgoing
servers using the instructions located here
[https://support.hostnine.com/index.php?/Knowledgebase/Article/View/227/].
Once located, follow the steps below to configure KMail: ...
Below are commonly asked questions regarding acceptable content for
websites hosted with HostNine. For more information, we recommend
reviewing the Acceptable Use Policy
[http://hostnine.com/terms-and-conditions/] under our Terms of
Service.
DO YOU ALLO...
CONFIGURING MICROSOFT OUTLOOK 2011 FOR EMAIL ON MAC
* Open the TOOLS menu
* Click ACCOUNTS
* Click E-MAIL ACCOUNT
* Enter the following information in the fields provided:
* EMAIL ADDRESS: The email address you created in cPanel
* PASSWORD:...
MOZILLA THUNDERBIRD SETUP
This tutorial assumes you've already created your email account in
cPanel.
* Click the menu button
* Navigate to PREFERENCES and click on Account Settings
* Click ACCOUNT ACTIONS at the bottom of the menu and click on Add...
HOW TO CONFIGURE YOUR EMAIL TO USE IMAP OR POP3 WITH SSL
Secure email connections using SSL, requires replacing the regular
mail server _mail.example.com_ with the server's hostname. The
hostname should be used for the incoming and outgoing mail server, ...
If your domain expired and you need to re-register it you will need
to contact your registrar to be sure you've made your payment for the
domain registration.
If we registered your domain name, go ahead and submit a ticket [1]
to Billing. We'll take...
HostNine requires DMCA notices to be filed via fax or letter. The
complaint must include full contact information in the complaint
(including phone number). We will call and verify. Email (unless
digitally signed by a verified and trusted third party) is ...
We have several types of hosting, and the hardware specifications for
your server will depend on which type of hosting you have. Our
specifications for Shared, Reseller, Cloud VPS, and Dedicated Servers
are listed below.
SHARED SERVERS
* Dual Xeon (...
Configuring your email client may seem overwhelming at first. However,
provided that you have the key information you need, you can get your
emails up and running quickly.
First, it is important to know what your email configuration settings
are. You ne...
Skeleton directories are remarkably useful to set configurations on
new cPanel accounts. This page tells you the location of the folder to
place files for your clients via WHM. Any files in the skeleton
directory will automatically be uploaded to each new...
DID SOMEONE MAKE A FRAUDULENT CHARGE TO YOUR CREDIT CARD OR PAYPAL
ACCOUNT?
We take fraudulent charges very seriously. We will close the offending
account and refund all unauthorized charges back to you right away.
Simply contact us via Live Chat [https:...
In compliance with the tax policies, HostNine collects Sales Tax
(Texas), European Union Value Added Tax (VAT), and Goods and Services
Tax (GST) based on your city, state, or country. If you are outside
Texas, or European Union (EU), then we are not requi...
We are happy to inform you that we will be upgrading your account to
the newest version of cPanel. Along with this update, your dashboard
will automatically be switched to the newest theme for cPanel, "Paper
Lantern", as x3 is no longer supported by cPane...
WordPress is a robust content management program that is used to
create websites. As with any program, there are updates to maintain
and improve the functionality. On December 6, 2018, WordPress released
version 5.0 and is calling it "Bebo." This article ...
