Knowledgebase: Billing Info
Update Your Credit Card Details
Posted by on 08 April 2014 03:25 PM

Update Your Credit Card Details

We have recently made changes to our system which now allows you to update your credit card on file instead of adding a credit to your account. 
To view or update your credit card on file:

  1. Log in to the Customer Area:
  2. Select Account Information from the Account and Billing section

    Account Information

  3. On the next page click into the Credit Card Details tab to see the current card on file
  4. Add or edit your credit card information and click Save Changes

    Credit Card details

Set Up Recurring Billing

In order to set your billing to be recurring, you will have to choose that option during the checkout process the next time you make a payment. To find your most recent invoice:

  1. Log in to the Customer Area:
  2. Click My Invoices and then click the invoice number to the left of the invoice you need to pay


  3. Choose a payment method from the dropdown menu at the top right-hand side of your page
    Note: in your case, since you want recurring billing, you would select 'Credit Card - Recurring'. 
  4. Continue through the payment process and complete payment

Your payment info will be saved so that when your next invoice is due, your card will be charged.

 accountinformation.png (35.79 KB)
 invoices.png (18.65 KB)
 ccdetails.png (58.14 KB)
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