RSS Feed
Knowledgebase : Email
     
If you're having trouble connecting to your email account, or you're setting it up in your mail client for the first time, there's an area in cPanel that lists exactly what mail settings you should use for the account! Here's how to find it: * Log ...
There are several ways to read your email. Normally, users will go to example.com/webmail (where 'example.com' is your actual URL) and login. See our Set Up an Email Address [1] and Access Your Webmail [2] articles for more info. To access differe...
If you've configured your cPanel hosting account to use the Spam Box feature of SpamAssassin, mail identified as spam will be placed in a spam folder. You will not immediately see the spam folder in webmail if you have not created or subscribed to it, ...
You can access the webmail interface directly by going to one of the addresses below: http://yourURL.com/webmail (replace yourURL.com with your actual domain name) https://yourURL.com:2096/ http://server.myserverhosts.com/webmail (replace "server...
See our article on Custom Email Account and User Level Filters article [1] for information on adding email filters to your account. Links: ------ [1] https://support.hostnine.com/index.php?/default_import/Knowledgebase/Article/View/310/7/custom-mail-acco...
Confused about the difference between Webmail, POP3, IMAP and SMTP? No fear, read on... _NOTE:__ the examples here assume you have example.com as your domain name._ WEBMAIL If you're relatively new to using email, or new to having your own domai...
BLACKBERRY SETUP _Using email in blackberry devices require subscribing to BlackBerry email service through your wireless provider. Please contact your wireless provider if you experience issues sending or receiving emails._ SETTING UP EMAIL FOR BLACKB...
If you want to block unwanted emails from your email account, you can use SpamAssassin to create a 'blacklist'. Spam Assassin identifies and flags email as it arrives in your inbox. * Log into cPanel * C​lick the SpamAssassin icon, from wit...
You can make changes to your email account through cPanel or webmail. The instructions below will guide you through changing your email password via either method. CHANGING YOUR EMAIL PASSWORD THROUGH WEBMAIL The email account owner can use this me...
This guide assumes that your email is to be received by the server with us and not Google Apps or any other third-party service. This guide also assumes that the email client will be configured for one of your cPanel-created email accounts (in cPanel, ...
CONFIGURE MICROSOFT OUTLOOK 2003 This article assumes that you have already created an email address in cPanel. * Open Microsoft Outlook 2003 * Select TOOLS and click on E-MAIL ACCOUNTS... * Click ADD AN E-MAIL ACCOUNT under E-MAIL, and then clic...
This article assumes that you have already created an email address in cPanel. * Open Outlook 2007 * Select the TOOLS menu and click ACCOUNT SETTINGS * Select E-MAIL under ACCOUNT SETTINGS and click NEW * Under the CHOOSE E-MAIL SERVICE menu, se...
CONFIGURE MICROSOFT OUTLOOK 2010 This article assumes that you have already created an email address. * Open Microsoft Outlook 2010 * Select ADD ACCOUNT under the FILE menu * Select MANUALLY CONFIGURE SERVER SETTINGS OR ADDITIONAL SERVER TYPES a...
This simple guide should walk you through setting up your domain to work with Google Apps (Mail). 1. Login into your CPANEL (which is usually available at http://yourdomain.com/cpanel -- where yourdomain.com is your actual domain name) 2. Navigat...
_NOTE: before you set up your Mac to receive your mail you will need to follow this guide [https://support.hostnine.com/index.php?/default_import/Knowledgebase/Article/View/272/7/set-up-an-email-address] to make sure you've added the email account in your...
Auto-responders are email messages that are sent automatically when an e-mail arrives for a specific e-mail account. Auto-responders are most commonly used for an "Out of Office" style message to inform your correspondents that you are not available, with...
Forwards simply allow you to automatically forward email sent to one account to another account. This is useful when you work at two separate locations, or have gone on holiday. To forward mail from one account to two or more accounts, just add two or m...
Account and user level filters control how your incoming email is handled, helping to ensure that you receive more mail and less spam. cPanel allows you to manage filters for each email account on your domain. This can be useful for discarding spam, re...
You can easily configure your email account to display email headers within your email. SQUIRRELMAIL * Click on the email to open it * Click on View Full Header HORDE * Click on the email to open it * Click on Show All Headers APPLE MAIL ...
DomainKeys Identified Mail (DKIM) is the successor to DomainKeys (DK). It is a feature that helps to prevent spam by verifying the sender of incoming emails and checking for modifications to the original message. It is recommended that everyone begi...
cPanel manages your email through its own mail server. However, by altering your MX (Mail Exchange Record) entry you can point your email to another mail server, if needed. _NOTE: cPanel will not be able to manage your email if you change your MX Entry ...
Assuming your domain is example.com, you'll need to CONFIGURE YOUR POP3 OR IMAP INFORMATION AS FOLLOWS: * _POP3/IMAP server:_ mail.example.com, port 110 for POP3 and 143 for IMAP * _Username:_ username@example.com --> This is the email addr...
There are NO HARD LIMITS ON THE NUMBER OF EMAILS YOU CAN HAVE WITHIN YOUR ACCOUNT. Email works like any other file and takes up space under your account just like other regular files. Each email is of a certain size, depending on the size of the conten...
The Spam Assassin Spam Box is a separate mail folder called 'spam'. If enabled, all email that SpamAssassin flags as spam is automatically delivered to the 'spam' folder. _NOTE: you need an IMAP email client, such as Horde, to view the Spam Box._ To e...
_NOTE: this only applies to VPS, Semi-dedicated, or Dedicated Server plans. If you need mailing lists exported from a Shared Hosting account, please contact Support [1]._ * Find the mail lists by looking in '/usr/local/cpanel/3rdparty/mailman/lis...
If you use the 'Forwarders' menu of your cPanel to forward email from aaa@bbb.com to xxx@yyy.com, all email sent to aaa@bbb.com will not just be forwarded to xxx@yyy.com, but will also be saved in the mailbox of aaa@bbb.com (unless you haven't created ...
G SUITE MAIL SETUP * Access the Admin Console [http://support.hostnine.com/admin.google.com] * Read and Accept the Terms of Service * Verify the domain * Click START SETUP or VERIFY DOMAIN in the Admin Console * Click BEGIN VERIFICATION in the ...
WHY USE A MAIL FETCHER VERSUS AN EMAIL FORWARDER? Forwarded emails has the tendency to cause blacklisting with email providers, and forwarders will cause your emails to be marked as spam. In addition, blacklisting also causes the originating server's sen...
CONNECTING TO SSH * Open Putty [1] * In the Hostname field, type in your server's IP address (this should've come in your welcome email, you can also see it from your cPanel home dashboard in the left-hand side toolbar) * Tick the SSH o...
KMAIL SETUP To set up KMail, you will need to know your incoming and outgoing servers using the instructions located here [https://support.hostnine.com/index.php?/Knowledgebase/Article/View/227/]. Once located, follow the steps below to configure KMail: ...
The Mail area allows you to manage all aspects of your email, to adding new accounts, managing mailing lists, and setting spam filters. There are quite a number of options available, so take your time. All email options can be used in conjunction with ea...
Your mail server name is either: * the server hostname (preferred for SSL) ​OR * ​your domain name, if it is pointed to the server Make sure you use SMTP Authentication in your email client with the same credentials as those that you...
CONFIGURING MICROSOFT OUTLOOK 2011 FOR EMAIL ON MAC * Open the TOOLS menu * Click ACCOUNTS * Click E-MAIL ACCOUNT * Enter the following information in the fields provided: * EMAIL ADDRESS: The email address you created in cPanel * PASSWORD:...
If you have an iPhone you may have noticed that sometimes it won't allow you to move your deleted mail to your trash. This issue is most likely caused because of use of IMAP, and having all sent trash being set to local. To remedy this problem follow ...
If you have an iPhone you may have noticed that sometimes it won't allow you to move your deleted mail to your trash. This issue is most likely caused because of use of IMAP, and having all sent trash being set to local. To remedy this problem follow ...
MOZILLA THUNDERBIRD SETUP This tutorial assumes you've already created your email account in cPanel. * Click the menu button * Navigate to PREFERENCES and click on Account Settings * Click ACCOUNT ACTIONS at the bottom of the menu and click on Add...
Email addresses on a SINGLE OPT-IN LIST are not confirmed. Anybody can submit anybody's address to the list, and it will be there until it is unsubscribed. This will be treated as spam. On a DOUBLE OPT-IN LIST, all email addresses must be confirmed be...
WHAT IS AN MX RECORD? An MX Record is a DNS record that helps servers decide where to send mail for any given domain. You can use them to send mail to a different server from the one where your website is hosted, or to designate a backup mail server. E...
HOW TO CONFIGURE YOUR EMAIL TO USE IMAP OR POP3 WITH SSL Secure email connections using SSL, requires replacing the regular mail server _mail.example.com_ with the server's hostname. The hostname should be used for the incoming and outgoing mail server, ...
WHAT IS BLACKLISTING? When someone sends out spam, it is possible for the recipient of the email to mark the email as spam. When an email message is flagged as spam, the email is reviewed for blacklisting. If the email is determined to be spam, the IP...
To setup your Unix Email accounts in Outlook Express simply follow these steps: * Open Outlook Express * Click on Tools * Click on Accounts * Click Add->Mail * Enter your name as you want it to appear on this Email Address and click Next * En...
Be careful when you set up a catchall (default) address. Doing so increases the possibility of becoming a victim of spam. A default address allows all mis-routed or mis-addressed emails to be sent to your default or particular email address rather than...
By default, email is not configured for new accounts on our servers. You can create email addresses for each account you wish to use, however. _NOTE: the following examples assume your domain name is called 'example.com' and your cPanel username is 'ex...
_Instructions applicable for Apple iPhone/iTouch._ BEFORE YOU BEGIN Some more important notes before we begin: * Make sure the email address(es) you will be sending from have been authorized for your account in your cPanel. * Check that...
* Open Outlook * Click Tools and then Email Accounts * Click the Add a new email account option * Choose the method you would like: * IMAP - This will keep your email on the server and download headers upon request. This means you must be on...
HELP WITH EMAIL TRANSFER Worried about keeping all your existing email accounts when you switch hosting? * _If your PREVIOUS HOSTING COMPANY USES CPANEL and you are transferring to a HostNine account with cPanel, then WE CAN MIGRATE YOUR CURRENT...
cPanel's Email Trace feature is intended for troubleshooting email routing issues. With this tool you can pinpoint problems with email delivery by tracing delivery attempts and routes with the click of a button. To search email delivery attempts with E...
If your Sent, Trash, Drafts, Junk and other IMAP folders are missing, subscribe to them again to make them appear. HORDE * Click the Folders icon at the top of the screen * Choose the Rebuild Folder Tree option from the dropdown box * ...
You can whitelist an email address by sending an email to "assp-white@YOURDOMAIN.COM", and include the email address in the body of the message. You must send this message through our server for it to take effect. If you use a 3rd party to send your email...
Help Desk Software by Kayako fusion