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If you're having trouble connecting to your email account, or you're
setting it up in your mail client for the first time, there's an area
in cPanel that lists exactly what mail settings you should use for the
account! Here's how to find it:
* Log ...
There are several ways to read your email. Normally, users will go to
example.com/webmail (where 'example.com' is your actual URL) and
login. See our Set Up an Email Address [1] and Access Your Webmail [2]
articles for more info.
To access differe...
If you've configured your cPanel hosting account to use the Spam Box
feature of SpamAssassin, mail identified as spam will be placed in a
spam folder. You will not immediately see the spam folder in webmail
if you have not created or subscribed to it, ...
You can access the webmail interface directly by going to one of the
addresses below:
http://yourURL.com/webmail (replace yourURL.com with your actual
domain name)
https://yourURL.com:2096/
http://server.myserverhosts.com/webmail (replace "server...
See our article on Custom Email Account and User Level Filters article
[1] for information on adding email filters to your account.
Links:
------
[1]
https://support.hostnine.com/index.php?/default_import/Knowledgebase/Article/View/310/7/custom-mail-acco...
Confused about the difference between Webmail, POP3, IMAP and SMTP?
No fear, read on...
_NOTE:__ the examples here assume you have example.com as your domain
name._
WEBMAIL
If you're relatively new to using email, or new to having your own
domai...
BLACKBERRY SETUP
_Using email in blackberry devices require subscribing to BlackBerry
email service through your wireless provider. Please contact your
wireless provider if you experience issues sending or receiving
emails._
SETTING UP EMAIL FOR BLACKB...
If you want to block unwanted emails from your email account, you can
use SpamAssassin to create a 'blacklist'. Spam Assassin identifies and
flags email as it arrives in your inbox.
*
Log into cPanel
*
Click the SpamAssassin icon, from wit...
You can make changes to your email account through cPanel or webmail.
The instructions below will guide you through changing your email
password via either method.
CHANGING YOUR EMAIL PASSWORD THROUGH WEBMAIL
The email account owner can use this me...
This guide assumes that your email is to be received by the server
with us and not Google Apps or any other third-party service. This
guide also assumes that the email client will be configured for one of
your cPanel-created email accounts (in cPanel, ...
CONFIGURE MICROSOFT OUTLOOK 2003
This article assumes that you have already created an email address in
cPanel.
* Open Microsoft Outlook 2003
* Select TOOLS and click on E-MAIL ACCOUNTS...
* Click ADD AN E-MAIL ACCOUNT under E-MAIL, and then clic...
This article assumes that you have already created an email address in
cPanel.
* Open Outlook 2007
* Select the TOOLS menu and click ACCOUNT SETTINGS
* Select E-MAIL under ACCOUNT SETTINGS and click NEW
* Under the CHOOSE E-MAIL SERVICE menu, se...
CONFIGURE MICROSOFT OUTLOOK 2010
This article assumes that you have already created an email address.
* Open Microsoft Outlook 2010
* Select ADD ACCOUNT under the FILE menu
* Select MANUALLY CONFIGURE SERVER SETTINGS OR ADDITIONAL SERVER
TYPES a...
This simple guide should walk you through setting up your domain to
work with Google Apps (Mail).
1. Login into your CPANEL (which is usually available at
http://yourdomain.com/cpanel -- where yourdomain.com is your actual
domain name)
2. Navigat...
_NOTE: before you set up your Mac to receive your mail you will need
to follow this guide
[https://support.hostnine.com/index.php?/default_import/Knowledgebase/Article/View/272/7/set-up-an-email-address]
to make sure you've added the email account in your...
Auto-responders are email messages that are sent automatically when an
e-mail arrives for a specific e-mail account. Auto-responders are most
commonly used for an "Out of Office" style message to inform your
correspondents that you are not available, with...
Forwards simply allow you to automatically forward email sent to one
account to another account. This is useful when you work at two
separate locations, or have gone on holiday.
To forward mail from one account to two or more accounts, just add
two or m...
Account and user level filters control how your incoming email is
handled, helping to ensure that you receive more mail and less spam.
cPanel allows you to manage filters for each email account on your
domain. This can be useful for discarding spam, re...
You can easily configure your email account to display email headers
within your email.
SQUIRRELMAIL
* Click on the email to open it
* Click on View Full Header
HORDE
* Click on the email to open it
* Click on Show All Headers
APPLE MAIL
...
DomainKeys Identified Mail (DKIM) is the successor to DomainKeys
(DK). It is a feature that helps to prevent spam by verifying the
sender of incoming emails and checking for modifications to the
original message.
It is recommended that everyone begi...
cPanel manages your email through its own mail server. However, by
altering your MX (Mail Exchange Record) entry you can point your email
to another mail server, if needed.
_NOTE: cPanel will not be able to manage your email if you change
your MX Entry ...
Assuming your domain is example.com, you'll need to CONFIGURE YOUR
POP3 OR IMAP INFORMATION AS FOLLOWS:
*
_POP3/IMAP server:_ mail.example.com, port 110 for POP3 and 143 for
IMAP
*
_Username:_ username@example.com --> This is the email addr...
There are NO HARD LIMITS ON THE NUMBER OF EMAILS YOU CAN HAVE WITHIN
YOUR ACCOUNT. Email works like any other file and takes up space under
your account just like other regular files. Each email is of a certain
size, depending on the size of the conten...
The Spam Assassin Spam Box is a separate mail folder called 'spam'. If
enabled, all email that SpamAssassin flags as spam is automatically
delivered to the 'spam' folder.
_NOTE: you need an IMAP email client, such as Horde, to view the Spam
Box._
To e...
_NOTE: this only applies to VPS, Semi-dedicated, or Dedicated Server
plans. If you need mailing lists exported from a Shared Hosting
account, please contact Support [1]._
*
Find the mail lists by looking in
'/usr/local/cpanel/3rdparty/mailman/lis...
If you use the 'Forwarders' menu of your cPanel to forward email from
aaa@bbb.com to xxx@yyy.com, all email sent to aaa@bbb.com will not
just be forwarded to xxx@yyy.com, but will also be saved in the
mailbox of aaa@bbb.com (unless you haven't created ...
G SUITE MAIL SETUP
* Access the Admin Console
[http://support.hostnine.com/admin.google.com]
* Read and Accept the Terms of Service
* Verify the domain
* Click START SETUP or VERIFY DOMAIN in the Admin Console
* Click BEGIN VERIFICATION in the ...
WHY USE A MAIL FETCHER VERSUS AN EMAIL FORWARDER?
Forwarded emails has the tendency to cause blacklisting with email
providers, and forwarders will cause your emails to be marked as spam.
In addition, blacklisting also causes the originating server's sen...
CONNECTING TO SSH
*
Open Putty [1]
*
In the Hostname field, type in your server's IP address (this
should've come in your welcome email, you can also see it from your
cPanel home dashboard in the left-hand side toolbar)
*
Tick the SSH o...
KMAIL SETUP
To set up KMail, you will need to know your incoming and outgoing
servers using the instructions located here
[https://support.hostnine.com/index.php?/Knowledgebase/Article/View/227/].
Once located, follow the steps below to configure KMail: ...
The Mail area allows you to manage all aspects of your email, to
adding new accounts, managing mailing lists, and setting spam filters.
There are quite a number of options available, so take your time.
All email options can be used in conjunction with ea...
Your mail server name is either:
*
the server hostname (preferred for SSL)
OR
*
your domain name, if it is pointed to the server
Make sure you use SMTP Authentication in your email client with the
same credentials as those that you...
CONFIGURING MICROSOFT OUTLOOK 2011 FOR EMAIL ON MAC
* Open the TOOLS menu
* Click ACCOUNTS
* Click E-MAIL ACCOUNT
* Enter the following information in the fields provided:
* EMAIL ADDRESS: The email address you created in cPanel
* PASSWORD:...
If you have an iPhone you may have noticed that sometimes it won't
allow you to move your deleted mail to your trash. This issue is most
likely caused because of use of IMAP, and having all sent trash being
set to local.
To remedy this problem follow ...
If you have an iPhone you may have noticed that sometimes it won't
allow you to move your deleted mail to your trash. This issue is most
likely caused because of use of IMAP, and having all sent trash being
set to local.
To remedy this problem follow ...
MOZILLA THUNDERBIRD SETUP
This tutorial assumes you've already created your email account in
cPanel.
* Click the menu button
* Navigate to PREFERENCES and click on Account Settings
* Click ACCOUNT ACTIONS at the bottom of the menu and click on Add...
Email addresses on a SINGLE OPT-IN LIST are not confirmed. Anybody
can submit anybody's address to the list, and it will be there until
it is unsubscribed. This will be treated as spam.
On a DOUBLE OPT-IN LIST, all email addresses must be confirmed be...
WHAT IS AN MX RECORD?
An MX Record is a DNS record that helps servers decide where to send
mail for any given domain. You can use them to send mail to a
different server from the one where your website is hosted, or to
designate a backup mail server.
E...
HOW TO CONFIGURE YOUR EMAIL TO USE IMAP OR POP3 WITH SSL
Secure email connections using SSL, requires replacing the regular
mail server _mail.example.com_ with the server's hostname. The
hostname should be used for the incoming and outgoing mail server, ...
WHAT IS BLACKLISTING?
When someone sends out spam, it is possible for the recipient of the
email to mark the email as spam. When an email message is flagged as
spam, the email is reviewed for blacklisting. If the email is
determined to be spam, the IP...
To setup your Unix Email accounts in Outlook Express simply follow
these steps:
* Open Outlook Express
* Click on Tools
* Click on Accounts
* Click Add->Mail
* Enter your name as you want it to appear on this Email Address and
click Next
* En...
Be careful when you set up a catchall (default) address. Doing so
increases the possibility of becoming a victim of spam. A default
address allows all mis-routed or mis-addressed emails to be sent to
your default or particular email address rather than...
By default, email is not configured for new accounts on our servers.
You can create email addresses for each account you wish to use,
however.
_NOTE: the following examples assume your domain name is called
'example.com' and your cPanel username is 'ex...
_Instructions applicable for Apple iPhone/iTouch._
BEFORE YOU BEGIN
Some more important notes before we begin:
*
Make sure the email address(es) you will be sending from have been
authorized for your account in your cPanel.
*
Check that...
* Open Outlook
* Click Tools and then Email Accounts
* Click the Add a new email account option
* Choose the method you would like:
* IMAP - This will keep your email on the server and download
headers upon request. This means you must be on...
HELP WITH EMAIL TRANSFER
Worried about keeping all your existing email accounts when you
switch hosting?
*
_If your PREVIOUS HOSTING COMPANY USES CPANEL and you are
transferring to a HostNine account with cPanel, then WE CAN MIGRATE
YOUR CURRENT...
cPanel's Email Trace feature is intended for troubleshooting email
routing issues. With this tool you can pinpoint problems with email
delivery by tracing delivery attempts and routes with the click of a
button.
To search email delivery attempts with E...
If your Sent, Trash, Drafts, Junk and other IMAP folders are missing,
subscribe to them again to make them appear.
HORDE
*
Click the Folders icon at the top of the screen
*
Choose the Rebuild Folder Tree option from the dropdown box
*
...
You can whitelist an email address by sending an email to
"assp-white@YOURDOMAIN.COM", and include the email address in the body
of the message. You must send this message through our server for it
to take effect. If you use a 3rd party to send your email...
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