Knowledgebase
Pre-Sales Questions (21)
Getting Started (25)
Billing Info (24)
Domains & DNS (41)
Site Functions (33)
WordPress (24)
PHP and Apache (12)
Email (49)
Our Policies (15)
Third-Party Software (44)
Virtual Private & Dedicated Servers (13)
Resellers (13)
FTP Access (10)
Security (14)
Hosting (23)
Upgrade or Downgrade Account (1)
Abuse (2)
MySQL (12)
Ruby on Rails (7)
cPanel (14)
SSL Certificates and IP Addresses (9)
Python (1)
Magento (8)
The site builder is located within your cPanel account, near the
bottom of the page in the Software/Services section.
It is named RvSiteBuilder.
_See also Use SiteBuilder [1]_
Links:
------
[1]
https://support.hostnine.com/index.php?/default_im...
WHAT IS NGINX?
Nginx is an open source reverse proxy server for HTTP, HTTPS, SMTP,
POP3 and IMAP protocols, as well as a load balancer, HTTP cache and a
web server. We run Nginx [1] as a server-side caching engine, in front
of Apache on our systems on...
You are NOT required to move your domain registration to HostNine's
control. You can keep your domain name registered with another
company, and still use our hosting and SSL certificates [1].
However, if you do transfer your domain [2] registration ...
To create a new package in WHM :
* Login to your WHM Control Panel
* Click the 'Add Packages' setting on the left-hand side of the
screen in the Packages section
This page will display several boxes which you may fill in to
determine what and wil...
To create a new account in WHM :
* Login to your WHM Control Panel
* Click the 'Create New Account' setting on the left-hand side of the
screen under the heading 'Account Functions'
This page displays several boxes. These are labeled as:
Domain
User...
To delete a package in WHM:
* Login to your WHM Control Panel
* Click 'Delete Packages', located on the left-hand side of the
screen in the Packages section
This page will show all the packages currently in existence.
* Choose the package you wis...
Many people have questions about media streaming support for their
sites. Unless you have a Dedicated Server, HostNine supports only HTTP
streaming which is only available on RealPlayer, QuickTime and Windows
Media Player.
Once media files are encoded, ...
To list suspended accounts in WHM:
* Log into your WHM Control Panel
* Click 'List Suspended Accounts on the left-hand side of the screen
in the Account Functions section
On this page you will see all the currently suspended accounts along
with ...
The Modify an Account function in WHM can be used to update a cPanel
account which you previously created. Check out our video tutorial
here [1], and see detailed instructions below.
To modify an account in WHM:
*
In the left-hand side menu, in t...
To modify the suspended account page in WHM:
* Log into your WHM control panel
* Click 'Modify Suspended Account Page' on the left-hand side of the
screen in the Account Functions section
This page will display a box with all the code in it for ...
You can monitor your server's status in cPanel and WHM, which helps
keep you aware and updated about it's status and your website.
CPANEL
To view your server's status in cPanel:
*
Log into cPanel
*
Scroll towards the bottom of the page ...
THE GIST
We want to keep you informed about what's going on around here at A
Small Orange, which is why we've made it super simple for you to stay
informed with our Status Page [1].
Taking the place of our forums, and offering an easier-to-digest (no...
Commonly used paths -
Perl: /usr/bin/perl
Perl 5: /usr/bin/perl5.00503
Sendmail: /usr/sbin/sendmail
Date: /bin/date
PHP: /usr/bin/php
MySQL: /usr/bin/mysql
ImageMagick: /usr/bin/convert OR /usr/local/bin/convert
Document Root: /home/username/
WW...
See pricing and plan information, from the affordable Personal plan
all the way up to a mighty dedicated server plan, on our website as
listed below:
* Shared Hosting [1] - Personal, Business and Enterprise plans
* Reseller Hosting [2] - Levels 1...
Your hosting plan will automatically renew every billing cycle
(normally month-to-month).
To ensure renewal, all you need to do is pay for the hosting starting
when your invoice is created - we send our invoices 10 days before
they are due.
You c...
If you want to start completely over with your account, there are
several ways this can be accomplished depending on what exactly you
want to reset.
_NOTE: make sure to absolutely create a backup [1] (here [2] for a VPS
or dedicated) of everything you...
Obviously the best way to restore a site is to have a recent working
backup. But sometimes, for whatever reason, you don't have one, or the
backup file you have does not contain what you are trying to recover.
There still may be a way to get at least s...
To suspend or unsuspend an account in WHM:
* Log into your WHM Control Panel
* Click 'Suspend/Unsuspend an Account' on the left-hand side of the
screen in the Account Functions section
On this page you will see two boxes: one on the left containing ...
To terminate an account in WHM :
* Login to your WHM Control Panel
* Click 'Terminate Account' on the left-hand side of the screen in
the Account Functions section
The following page will show you two boxes: onet hat lists all the
current domain...
To upgrade and downgrade an account in WHM :
* Log into your WHM Control Panel
* Click 'Upgrade/Downgrade' on the left-hand side of the screen in
the Account Functions section
The following page will show two boxes: one on the left that lists all
cu...
All Shared and Cloud VPS plans include RvSiteBuilder software.
To use RvSiteBuilder just login cPanel and you will find the icon
listed under Software/Services section.
RVSiteBuilder Features: http://rvsitebuilder.com/feature/
Tutorials:
http://s...
You can grab a list of all the hosting accounts you currently manage
in a given WHM account. To get started:
*
Access and log into your WHM account by entering any of the URLs
listed below, in your browser's address bar
http://yourIPaddress/w...
To view the bandwidth usage for your domain:
* Log into your WHM Control Panel
* Click 'View Bandwidth Usage' on the left-hand side of the screen
in the Account Functions section
The following page will display the currently hosted domains and
...
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