Knowledgebase: Security
554 Bounceback Error
Posted by Dan M. on 26 January 2011 10:48 PM
You are receiving these bouncebacks as the sending domain failed the spam checks on our server and was ultimately rejected.  You can view the reason why this happened by doing the following:
  1. Log into your cPanel account
  2. Under the Mail section, click 'SPAM ASSP'
  3. Under the SPAM Scoring section, click the LOG button for the respective domain
  4. For the message that was blocked, click the green question mark (?) icon to view the reason it was rejected
Have the email administrator of the sending server resolve the issues shown to have email delivery return to normal.
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