We guarantee our uptime
We are not sure if you have ever read a multi-page hard to read service level agreement from web hosting providers. HostNine believes in uptime and reliability of your website and applications. We are obsessed about security, reliability, and great hardware to keep your website up an running. We eat live and breath server technology!
The H9 SLA Promise is simple and it’s something we stand behind and here is what we promise!
Quality Components
The H9 Hosting Platform is built with high quality hardware, network providers, and the servers are stabilized and secured by seasoned system administrators.
Intelligent & Fast Acting Staff
The H9 Support Platform will provide you with the most accurate technical answer in the easier to understand language possible. The support teams goal is to provide solutions to problems and go the extra mile.
H9 Honesty
Above all things you will receive nothing less than brutal honesty from us at all times. The H9 team has built a reliable infrastructure that we are very proud of. When a problem occurs we will make every attempt to provide you straight answers that are both honest and timely!
For details regarding HostNine's uptime agreement, please review the Uptime Guarantee portion of our Terms of Service. The Terms of Service is the ultimate legal agreement between us and our customers.
Our goal is simple - to keep your website online, all the time and on an occasion when an anomaly takes place we want to provide you the insurance and peace of mind that we are on top of the problem and continues all the relevant legal details related to that.
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